Betili Privacy Policy

This Privacy Policy ("Policy") describes how Betili ("we", "us", "our"), the operator of the online gambling information platform accessible at betili.cam, collects, uses, discloses, stores and protects the personal data of users ("you", "your") who access or interact with the Platform.

Betili is committed to the responsible handling of personal data. We recognise that users of this Platform — including those accessing from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations across Pakistan — have a legitimate interest in understanding how their information is managed. This Policy is written in plain English to make that information as clear as possible.

By accessing or continuing to use the Platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described herein, to the extent that consent forms the lawful basis for any given processing activity. Where you do not consent, you should cease using the Platform and contact us to request deletion of any data already collected.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and browsing behaviour.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, Betili.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "Consent" means a freely given, specific, informed and unambiguous indication of the User's agreement to the Processing of their Personal Data for a stated purpose.
• "Cookies" means small text files placed on a User's device by a web browser to store session or preference information.
• "Anonymised Data" means data that has been irreversibly altered so that it can no longer be attributed to a specific individual.
• "Platform" means the Betili website accessible at betili.cam, including all associated content and features.

Betili acts as the Data Controller with respect to Personal Data collected through the Platform. As Data Controller, we are responsible for determining why and how your personal information is processed, and for ensuring that such processing complies with applicable data protection principles.

Where Betili engages third-party service providers — such as hosting providers, analytics platforms or email delivery services — those parties act as Data Processors and are required to process Personal Data only in accordance with Betili's documented instructions and applicable law.

For all data-related enquiries, including data access, correction and deletion requests, please contact us using the details in Section 17 of this Policy.

Betili collects personal data through the following means:

4.1 Data You Provide Directly

When you contact us, submit a support request or interact with any form on the Platform, you may provide the following types of data:

4.2 Data Collected Automatically

When you access the Platform, we may automatically collect the following technical and usage data:

This data is collected via server logs and, where applicable, analytics tools. It is used primarily in aggregated, anonymised form to improve Platform performance and content quality. We do not use automatic data collection to build individual behavioural profiles for commercial sale.

4.3 Cookies and Similar Technologies

Details of cookie collection and management are set out in Section 7 of this Policy. Users may manage cookie preferences via their browser settings at any time.

Betili processes Personal Data only where a valid lawful basis exists. The applicable lawful bases for our processing activities are as follows:

• Contractual Necessity: Processing required to perform the services described in our Terms & Conditions, including providing access to the Platform and responding to user support requests.
• Legitimate Interests: Processing carried out in furtherance of Betili's legitimate business interests, such as improving Platform performance, preventing fraud and ensuring Platform security — provided these interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing required to comply with applicable laws, regulatory requirements or court orders.
• Consent: Where no other lawful basis applies and we require your explicit consent — for example, for certain categories of marketing communications or non-essential cookies — we will request that consent clearly and maintain records of it. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Personal Data collected by Betili is used for the following purposes:

6.1 Platform Operation

• Delivering and maintaining the Platform and its content.
• Responding to user support requests and enquiries submitted to [email protected].
• Processing account registration and authentication where applicable.

6.2 Platform Improvement

• Analysing aggregated usage data to understand how users interact with the Platform.
• Identifying and resolving technical errors, performance issues and security vulnerabilities.
• Developing and testing new features or content categories.

6.3 Legal and Compliance

• Complying with applicable legal obligations, including data protection, anti-money laundering and fraud prevention requirements.
• Maintaining records required under applicable law or regulation.
• Exercising or defending legal claims where necessary.

6.4 Communications

• Sending service-related communications such as responses to your enquiries, policy update notifications and account-related messages.
• Where you have provided explicit consent, sending promotional or informational communications about Platform content. You may opt out of such communications at any time.

The Betili Platform uses cookies and similar tracking technologies to facilitate Platform functionality, analyse usage patterns and enhance user experience. By continuing to use the Platform, you consent to the use of cookies as described in this section.

7.1 Types of Cookies Used

• Essential Cookies: Required for basic Platform functionality, including session management, security and load balancing. These cannot be disabled without affecting Platform performance.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the Platform — such as pages visited, time spent on page and referral sources. This data informs content and performance improvements.
• Preference Cookies: Store user preferences such as language settings or layout choices to improve subsequent visits.
• Marketing Cookies: Where applicable and consented to, these track user interactions to measure the effectiveness of informational campaigns. Betili does not use marketing cookies for the purpose of selling personal data to advertisers.

7.2 Managing Cookies

You may configure your browser to refuse all cookies, accept only certain categories, or delete existing cookies at any time. Please note that disabling essential cookies may impair Platform functionality. Instructions for managing cookies are available in the help documentation of your browser.

Betili does not sell, rent or otherwise commercially transfer your Personal Data to third parties. We may share your data only in the following limited circumstances:

8.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform — including web hosting, email delivery, customer support infrastructure and analytics. These providers act as Data Processors and are contractually bound to process Personal Data only in accordance with Betili's instructions and applicable data protection law.

8.2 Legal Obligations

We may disclose Personal Data to law enforcement agencies, regulatory authorities or courts where required by applicable law, a binding court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, harm or criminal activity.

8.3 Business Transfers

In the event of a merger, acquisition, asset sale or corporate restructuring, Personal Data held by Betili may form part of the transferred assets. You will be notified of any such transfer and any change in applicable privacy terms via a prominent notice on the Platform.

8.4 Aggregated Data

Betili may share aggregated, anonymised statistical data about Platform usage with business partners, researchers or the public. This data cannot be attributed to any individual user.

Betili retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention approach is as follows:

• Support correspondence: Retained for up to 24 months from the date of last interaction, unless a longer period is required for legal or dispute resolution purposes.
• Account data: Retained for the duration of the account's active period and for a reasonable period thereafter, subject to legal retention obligations and any active dispute.
• Analytics data: Aggregated usage data may be retained indefinitely; individually attributed session data is typically retained for no longer than 26 months.
• Legal compliance records: Retained for the period required by applicable law, which may exceed the above retention periods.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised. You may also request earlier deletion of your data in accordance with Section 11 of this Policy, subject to any legal retention obligations that prevent immediate deletion.

Betili implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. Measures in place include:

• Transmission of data over encrypted HTTPS connections using current TLS standards.
• Access controls limiting Personal Data access to authorised personnel only, on a need-to-know basis.
• Regular security assessments and vulnerability reviews of Platform infrastructure.
• Secure deletion protocols for data that has exceeded its retention period.

While we take reasonable steps to protect your Personal Data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, Betili will notify affected users and relevant authorities in accordance with applicable law.

Subject to applicable law, you hold the following rights in relation to your Personal Data held by Betili. You may exercise any of these rights by contacting us at the details provided in Section 17.

We aim to respond to all verified rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, and we will notify you if an extension is required. We may ask you to verify your identity before processing a request to ensure the security of your data.

The Betili Platform is strictly intended for adults aged 18 or over — or the higher minimum age required by the applicable operator or license jurisdiction. Betili does not knowingly collect Personal Data from persons under the age of 18.

If we become aware that Personal Data has been collected from a minor without verifiable parental or guardian consent, we will take immediate steps to delete that data from our systems. If you believe a minor has provided Personal Data to Betili, please notify us immediately at [email protected].

Parents and guardians are encouraged to use parental control software and browser-level restrictions to prevent minors from accessing gambling information platforms.

Betili operates globally and may use service providers whose infrastructure is located outside of Pakistan. Where Personal Data is transferred to a country outside your jurisdiction of residence, we ensure that appropriate safeguards are in place to protect that data in accordance with applicable data protection law.

Safeguards may include, but are not limited to:

• Standard contractual clauses requiring recipients to maintain equivalent data protection standards.
• Engaging only processors that operate under recognised data protection frameworks.
• Anonymising or pseudonymising data prior to international transfer where practicable.

By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. Betili takes reasonable steps to ensure that such processing is conducted with appropriate protections in place.

Betili is an English-language platform designed with Pakistani users in mind. We recognise that data protection law in Pakistan is governed principally by the Personal Data Protection Bill (under legislative development as of this Policy's last update date) and applicable provisions of the Prevention of Electronic Crimes Act (PECA) 2016, among other instruments.

We are committed to handling the Personal Data of Pakistani users in a manner consistent with internationally recognised data protection principles, including lawful basis for processing, purpose limitation, data minimisation and individual rights. As Pakistani data protection legislation evolves, Betili will review and update its practices accordingly.

Betili does not share your Personal Data with the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any Pakistani financial institution — including but not limited to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — without a lawful basis or your explicit consent. References to these institutions on this Platform are informational and contextual only.

The Betili Platform may contain references to, or contextual information about, third-party websites, casino operators or sportsbook platforms. This Privacy Policy applies solely to data collected by Betili through betili.cam. It does not govern the data collection, processing or security practices of any third-party platform.

If you navigate to a third-party platform from Betili — whether a gambling operator, a payment provider or any other website — you do so at your own risk and subject to that platform's own privacy policy and terms. Betili accepts no responsibility or liability for the privacy practices of third-party platforms. We strongly encourage you to review the privacy policy of any platform before registering or providing personal data.

Betili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last updated" date at the top of this page. Where required by law, we will also provide more prominent notice of significant changes.

Your continued use of the Platform after any updated Policy is published constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you must stop using the Platform and contact us to request deletion of your Personal Data.

We encourage you to review this Policy periodically to stay informed of how Betili protects your information.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact Betili using the details below. All contact details are provided as plain text — they are not clickable links.

• Privacy Enquiries Email: [email protected]
• Subject line: Please use "Privacy Request – [Your Request Type]" for faster routing
• Response time: We aim to respond to all privacy-related requests within 30 days
• Language: Requests accepted in English; Urdu-language responses may be available

For general platform enquiries, support questions or responsible gambling assistance, you may also reach us via the Live Chat feature as provided by the operator during active support hours.

For further information about the Platform's Terms of Use, see our Terms & Conditions. For responsible gambling resources, visit our Responsible Gambling page.